State of Missouri Alcohol Responsibility Training (SMART) Program Evaluation


U.S. Highway Patrol

Project Staff: 

Elizabeth Pafford, Principal Investigator

Project Contact: 
Elizabeth Pafford
Project Email:
(573) 882-5835

Project Summary:
The Institute of Public Policy partnered with the MU's Wellness Resource Center (WRC) in the fall of 2004 to evaluate the WRC's Server Training Program, which was designed to educate employees of establishments that serve alcohol to help them both recognize and appropriately respond to issues presented by minors and patrons who are too intoxicated. The training is taken on-line and the Institute conducts a pre-test and post-test survey of trainees to determine if there is a significant change in serving behaviors, perceptions and attitudes attributable to the server training program. As of December 2009, over 3,700 trainees had taken the pre-test and 650 of those returned one month later to take the post-test. After completing a five year analysis of the evaluation data, it was found that the State of Missouri Alcohol Responsibility Training Program had a small but positive effect on server's reported serving behaviors and offers good insight into the perceptions and altitudes servers have regarding the service of alcohol to minors and intoxicated customers.